Privacy Policy Royal Fashion Queen

https://www.royalfashionqueen.nl/

About our privacy policy
Royal Fashion Queen cares about your privacy. We therefore only process data that we need
for (improving) our services and carefully handle the information we have about you and your
use of our services. We never make your data available for commercial purposes
disposal to third parties.
This privacy policy applies to the use of the website and the services provided by Royal on it
Fashion Queen. The effective date for the validity of these conditions is 02/01/2023, with the publication of
a new version expires the validity of all previous versions. This privacy policy describes which data
collected about you by us, what this data is used for and with whom and under what
conditions, this data may be shared with third parties. We also explain to you how
we store your data and how we protect your data against misuse and what rights you have with
regarding the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact, u
find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it or have it stored, which
security techniques we use and for whom the data can be viewed.
Online store software
LightSpeed
Our webshop has been developed with software from Lightspeed. Personal data that you provide for our
services available to us are shared with this party. Lightspeed has access to your
data to provide us with (technical) support, they will never use your data for someone else
target. Based on the agreement we have concluded with them, Lightspeed is obliged to provide appropriate
to take security measures. These security measures consist of the application of SSL encryption and
a strong password policy. Lightspeed uses cookies to collect technical information
regarding your use of the software, no personal data is collected and/or stored.
Lightspeed reserves the right to share collected data within its own group in order to improve the
to further improve services.
Web hosting
MyDomain
We purchase web hosting and email services from MijnDomein. MijnDomein processes personal data on behalf of
us and does not use your data for its own purposes. However, this party can collect metadata about it
use of the services. This is not personal data. MijnDomein has appropriate technical and
organizational measures taken to prevent loss and unauthorized use of your personal data
appearance. MijnDomein is obliged to observe secrecy on the basis of the agreement.
Email and mailing lists
Lightspeed
We send our newsletters and transactional e-mails using our webshop software 'Lightspeed'.
All confirmation emails you receive from our website and web forms are sent through the servers of
Lightspeed. Lightspeed will never use your name and email address for its own purposes. At the bottom of every email
sent automatically via our website, you will see the 'unsubscribe' link. If you click on this you will no longer receive e-mails from our website. This can seriously reduce the functionality of our website! Your
personal data is sent, stored and disclosed securely by Lightspeed. Lightspeed makes
use of cookies and other internet technologies that provide insight into whether e-mails are opened and
read. In addition, Lightspeed processes information about you as a recipient and the subject line of e-mails
improving the quality of the service, this data is kept for 30 days. Lightspeed
reserves the right to use your data to further improve the service and in
to share information with third parties in this context.
We use the services of . This party has appropriate
technical and organizational measures have been taken to prevent misuse, loss and corruption of your and our data
prevent as much as possible. does not have access to our mailbox and we handle all our e-mail traffic
confidential.
payment processors
MultiSafepay

We use the platform of to handle (part of) the payments in our webshop
MultiSafepay. MultiSafepay processes your name, address and residence details and your payment details such as your
bank account or credit card number. MultiSafepay has appropriate technical and organizational measures
taken to protect your personal data. MultiSafepay reserves the right to transfer your data
use to further improve the service and in this context (anonymised) data with
to share with third parties. All the safeguards mentioned above with regard to the protection of your
personal data also apply to the parts of MultiSafepay's services for which they
enable third parties. MultiSafepay does not store your data for longer than is required by law
Allowed.
Reviews
Shipping and logistics
PostNL
If you place an order with us, it is our job to have your package delivered to you. We use
the services of PostNL for carrying out the deliveries. It is therefore necessary that we know your name,
share address and residence details with PostNL. PostNL uses this data only for the purpose of
performance of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your data
also available to these parties.
Billing and accounting
External Sales Channels
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. That is, the purpose of the
processing is always directly related to the assignment you provide. We do not use your data for
(targeted) marketing. If you share information with us and we use this information to - other than on your
request - to contact you at a later time, we will ask you for explicit permission. Your
data is not shared with third parties, other than for accounting and other administrative purposes
fulfill obligations. These third parties are all bound to secrecy on the basis of the agreement
between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of our
to further improve services. This data (for example your IP address, web browser and
operating system) are not personal data.
Cooperation in tax and criminal investigations
In some cases, Royal Fashion Queen can be held to on the basis of a legal obligation
sharing your data in connection with government tax or criminal investigations. In a
in such a case we are forced to share your data, but we will act within the possibilities provided by the law
we offer to oppose it.
Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you
indicates that you no longer wish to use our services. If you indicate this to us, we will
also be regarded as a request to be forgotten. This also means that we do not store your data for longer than two years
from the last moment of contact or transaction, unless there is a legal justification for doing so
basis. Pursuant to applicable administrative obligations, we will file invoices with you
(personal) data, so we will keep this data for as long as the applicable term runs.
However, employees no longer have access to your client profile and documents that we receive in response to
completed your order.
Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights
with regard to the personal data processed by or on behalf of us. We explain which ones below
rights these are and how you can invoke these rights. In principle, we control to prevent misuse
copies and copies of your data only to your e-mail address already known to us. In case you have the
If you wish to receive data at another e-mail address or, for example, by post, we will ask you to register
legitimize. We keep records of completed requests, in the event of a request to be forgotten
we administer anonymised data. You will receive all copies and copies of data in the
machine-readable data format that we use within our systems. You have the right to a
to submit a complaint to the Dutch Data Protection Authority if you suspect that we have stored your personal data on a
use wrong way.
Right of inspection

You always have the right to have the data that we process or have processed that relates to your person or
can be traced back to this. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a copy of all data with an overview of the processors at the e-mail address known to us
who hold this data, stating the category under which we hold this data
stored.
Right of rectification
You always have the right to have the data that we process or have processed that relates to your person or
can be traced back to it, to have it adjusted. You can make a request to that effect to our contact person
for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation that the data has been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to request the data that we process or have processed that relates to your person or for that purpose
to be traceable. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation to the e-mail address known to us that the data will not be lifted until you lift the restriction
processed longer.
Right to portability
You always have the right to have the data that we process or have processed that relates to your person or
can be traced back to this, to be carried out by another party. You can make a request to that effect
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your
request is granted, we will send you copies or copies of all data to the e-mail address known to us
about you that we have processed or have been processed by other processors or third parties on our behalf. To all
In such a case we will probably no longer be able to continue the service, because the safe
linking of data files can then no longer be guaranteed.
Right of objection and other rights
In appropriate cases you have the right to object to the processing of your personal data
by or on behalf of Royal Fashion Queen. If you object, we will immediately stop the data processing
suspend pending the settlement of your objection. If your objection is well-founded, we will send copies and/or
make copies of data that we process or have processed available to you and then the processing continues
to strike. You also have the right not to be subject to automated individual decision-making or profiling
be subjected. We do not process your data in such a way that this right applies. Are you
believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service.
We use this service to keep track of and receive reports on how visitors use the website.
This processor may be obliged to provide access to this on the basis of applicable laws and regulations
data. We have not allowed Google to use the analytics information obtained for other Google
services.
Third Party Cookies
In the event that software solutions from third parties use cookies, this is stated in this
privacy declaration.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most on this page
recent version. If the new privacy policy has consequences for the way in which we already collect data
relating to you, we will inform you by e-mail.
Contact details
Royal Fashion Queen
[email protected]