What are the sizes of our articles?
A product description is available for each item on our website. This product description describes the fit of the item.
Within what period can I return my purchase?
You have 7 days from the moment of home delivery to return your purchase.
Can I still cancel my order?
You can cancel your order as long as it has not been shipped.
When will the purchase amount of my return be refunded?
When we receive your return, we usually refund the purchase amount to your account within 30 days. After receipt and processing of your return, you will automatically receive a message by e-mail.
What is the delivery time?
If you order your order on a working day before 14:00 hour, it will usually be shipped the same day. Pre-order with a later delivery date are not included. It is also possible that - during busy periods - your order will only be delivered within 1-3 working days.
The status of your shipment?
You can find out where your package is via the track and trace link that you received in the e-mail called "your order is on its way".
What happens if I return my item too late?
If you do not return your item(s) within the return period, we are forced to return the order to you.
Report a complaint?
Have you received a damaged item? Please contact us immediately. It is easiest to report your complaint to us by email, stating your order number to [email protected]
Can I return discounted items?
Sale items may not be returned.
What is a pre-order?
A pre-order is an order for a product that is currently out of stock. The item can already be ordered, but will only be shipped once it is in stock.